Improving Transparency and Efficiency of Administrative and Organizational Governance Through Smart Digital Technology and Cloning Systems
Abstract
Purpose of the study: This study aims to improve the transparency and efficiency of administrative and organizational governance in mosque management through the development of Smart Mosque Digital Technology (SMDT) and a cloning system, enhancing financial administration and operational processes.
Methodology: The study employs a mixed-methods approach, including literature review, interviews, surveys, and observational data collection. The SMDT application was developed using the Waterfall model of the System Development Life Cycle (SDLC). User satisfaction was measured through a questionnaire based on the End-User Computing Satisfaction (EUCS) model and analyzed using descriptive statistics with a sample of direct users from Nurul Jihad Mosque in Jakarta.
Main Findings: The implementation of SMDT significantly improved transparency, accuracy, and efficiency in financial and administrative governance. User satisfaction levels were categorized as "very satisfied" across all measured dimensions, with scores ranging from 50% to 76.5% in the highest satisfaction category. The system enhanced data management, financial reporting, governance transparency, and operational efficiency in mosque operations.
Novelty/Originality of this study: This study presents a novel approach to mosque administration by introducing a fully integrated digital system that streamlines operational processes, improves transparency, and provides a replicable model that can be cloned across other mosques. The integration of digital technology into mosque governance represents a significant advancement in the field of religious organizational management, addressing the gap between traditional administration methods and contemporary digital transformation requirements.
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