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Indonesian Journal of Education Research (IJoER)

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Impact of Non-Formal Education in the Development of Digital Literacy: A Mixed Method Research in the Khulna Region

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  • Purpose of the study: The aim of the study is to determine the effectiveness of Non-Formal Education programs in enhancing digital literacy, the issues faced by learners, and the possibilities to reinforce NFE-based digital literacy programs.

    Methodology: The study used a mixed-methods explanatory sequential design that involved a combination of quantitative data (218 NFE participants who were sampled using a stratified random sample) and qualitative data (20 participants purposely sampled). Survey questionnaires and semi-structured interviews were used. Quantitative data were analyzed through descriptive statistics and qualitative data were analyzed through thematic analysis.

    Main Findings: Results show that NFE programs have a substantial positive effect on digital literacy, especially basic computer skills, internet navigation, and social media skills, and data analysis skills among a relatively small number of learners. The participants indicated increased employability and real-world digitalization consistent with the principles of experiential and transformative learning. Nevertheless, systemic challenges such as insufficient equipment, poor internet connectivity, the inconsistency of the teaching standards, and insufficient post-training care remain the obstacles to overall fair digital learning experiences.

    Novelty/Originality of this study: The present study incorporated mixed-method evidence to unveil the role of NFE as an effective avenue of digital inclusion among marginalized communities of Bangladesh It reveals gaps like a shortage of cybersecurity, social stigma, and post-training constraints and provides system-wide perspectives that contribute to current knowledge on digital literacy development in the non-formal education systems.

  • How to cite

    [1]
    M. H. Islam, “Impact of Non-Formal Education in the Development of Digital Literacy: A Mixed Method Research in the Khulna Region”, Ind. Jou. Edu. Rsc, vol. 6, no. 6, pp. 627–638, Dec. 2025, doi: 10.37251/ijoer.v6i6.2338.
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