Journal of Social Knowledge Education (JSKE)
Journal of Social Knowledge Education (JSKE) is a double-blind peer-reviewed journal dedicated to advancing knowledge and research, assessment, teaching, and learning in the field of social science education both in Indonesia and in the global context of developing countries. The Journal of Social Sciences Education (JSKE) publishes research studies that use various qualitative and/or quantitative methods and approaches in the field of Social Sciences at the formal school, vocational school and college levels. Recent advances in research in teaching, learning and assessment can thus contribute to social studies education policy and practice. This journal encompasses original research articles, including Integrated Social Science Education, Geography Education, Economic Education, History Education, Accounting Education, Ethno-social pedagogy, Tourism and Hospitality Education, and Character Education.
Authors who publish with this journal agree to the following terms: Authors retain copyright and acknowledge that the Journal of social knowledge education (JSKE) is the first publisher licensed under a Creative Commons Attribution 4.0 International License. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work.
Social Dynamics of Collaborative Management in Coastal Conservation: Community Participation in Negeri Lima, Central Maluku
Purpose of the Study: This study aims to analyze collaborative management in coastal conservation programs in Negeri Lima, Leihitu Subdistrict, Central Maluku Regency, by examining how planning, organizing, commanding, coordinating, and controlling functions are practiced through multi-stakeholder participation. Methodology: This study employed a qualitative descriptive design. Data were collected through observation, semi-structured interviews, documentation review, and literature study. Fifteen informants were selected purposively from Harmoni Alam Indonesia, village government, marine and fisheries authorities, environmental organizations, and community members. Data were analyzed through reduction, display, thematic interpretation, and verification. Main Findings: The findings show that collaborative management strengthened stakeholder interaction, shared responsibility, and community involvement in coastal conservation. Planning and organizing created clearer program direction, while commanding and coordinating encouraged collective action. However, unequal participation, limited technical capacity, weak communication mechanisms, and non-standardized monitoring reduced the depth of collaboration. These conditions reveal that conservation is not only ecological work but also a social process involving power relations, trust, local knowledge, and institutional learning. Novelty/Originality of this Study: This study contributes by applying Henri Fayol's classical management functions to analyze collaborative coastal conservation in a small-island village context. It offers a socio-managerial perspective that links stakeholder participation, community agency, and coastal governance, thereby enriching studies on collaborative management in coastal societies.
Copyright (c) 2026 Fathir Muhlis Soulisa, Josep Antonius Ufi, Maryam Salampessy https://creativecommons.org/licenses/by/4.0
Digital Public Services and Community Access: Effectiveness of the Digital Village Application (DIGIDES) in Waiheru Village, Ambon City
Purpose of the study: This study analyzes the effectiveness of the Digital Village Application (DIGIDES) in improving administrative public services, service access, citizen participation, and community satisfaction in Waiheru Village, Baguala District, Ambon City. Methodology: This study employed a descriptive qualitative approach. Data were collected through direct observation, semi-structured interviews, and documentation involving village officials, the application operator, and community beneficiaries. Data were analyzed through reduction, display, verification, and interpretation based on public service effectiveness indicators. Main Findings: The findings show that DIGIDES has improved service accuracy, administrative efficiency, population data management, and transparency for village officials and digitally capable residents. However, its community-level use remains limited because of uneven digital literacy, inadequate socialization, operator dependency, and unstable internet connectivity. These constraints affect service access, restrict citizen participation, and create uneven changes in village governance: residents who are digitally literate benefit from faster services, while older residents, low-literacy groups, and people with limited internet access remain dependent on face-to-face assistance. Novelty/Originality of this study: This study combines effectiveness analysis with a social impact perspective by treating village digitalization not merely as a technological innovation but as a public service process that shapes inclusion, access, participation, and relations between village officials and citizens.
Copyright (c) 2026 Galih Dito Kuncoro, pieter sammy Soselisa, Ivonny Yeany Rahanra https://creativecommons.org/licenses/by/4.0
Work Environment Conditions and Their Influence on Employee Performance within a Public Service Organization: Evidence from the Ambon City Environmental and Waste Management Agency
Purpose of the study: This study aims to examine the effects of physical and non-physical work environments on employee performance at the Ambon City Environmental and Waste Management Agency and to measure the magnitude of their partial and simultaneous influences on work outcomes. Methodology: This quantitative study employed structured questionnaires as research instruments, a survey method, and multiple linear regression analysis. Data were processed using IBM SPSS Statistics software. Respondents were all employees of the Ambon City Environmental and Waste Management Agency, selected through a census technique, and measured using Likert-scale items. Main Findings: The results show that the physical work environment significantly affects employee performance, while the non-physical work environment also has a positive and significant influence. Simultaneously, both variables strongly predict performance levels. Regression coefficients indicate that non-physical aspects contribute more dominantly, and the model explains a substantial proportion of performance variance among employees in the organization. These findings highlight the importance of improving workplace conditions in public sector institutions to enhance the quality of public service delivery and organizational responsiveness to community needs. Furthermore, a supportive work environment contributes not only to employee productivity but also to broader social welfare by enabling government agencies to perform their public duties more effectively. Novelty/Originality of this study: This study offers new empirical evidence from eastern Indonesia’s municipal environmental sector by integrating physical and non-physical workplace factors with integrity-related organizational issues. It advances existing knowledge by providing context-specific data for public agencies managing sanitation services and by supplying a practical model for targeted workplace improvement policies.
Copyright (c) 2026 Muhammad Isa Pelu, Hendry Selanno, Jeanly Waisapy https://creativecommons.org/licenses/by/4.0
Public Policy Evaluation of Free Health Social Security: Social Equity, Governance, and Access in Maluku Province
Purpose of the study: This study evaluates the implementation of the free public health insurance program managed by the Maluku Provincial Health Office, focusing on policy performance, social equity, governance capacity, and access for low-income and vulnerable communities in an archipelagic setting. Methodology: This study employed a descriptive qualitative approach with a public policy evaluation design. Data were collected through observation, in-depth semi-structured interviews, and document analysis. Informants were selected purposively from health officials, program administrators, and beneficiary communities. Data were analyzed through data reduction, thematic categorization, data display, conclusion drawing, and source triangulation. Main Findings: The program reduces financial barriers and improves formal access to health services for disadvantaged groups. Administrative performance is relatively effective, particularly through same-day activation and interagency verification mechanisms. However, fiscal limitations, uneven health infrastructure, data governance problems, weak information dissemination, and geographic fragmentation across islands continue to limit substantive equity. Novelty/Originality of this study: This study provides a theory-based evaluation of provincial-level health insurance implementation using William N. Dunn's policy evaluation framework. It explicitly links effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy to welfare state theory, social protection, distributive justice, decentralized governance, and spatial access in an archipelagic region.
Copyright (c) 2026 Fajar Pelu, Mohamad Arsad Rahawarin, Hengky Virgo Richardo Pattimukay https://creativecommons.org/licenses/by/4.0
The Influence of Discipline and Employee Perfomance on the Quality of Public Services at the Department Environment and Waste Management of Ambon City
Purpose of the study: This study aims to analyze the influence of work discipline and employee performance on the quality of public services at the Department of Environmental Affairs and Waste Management of Ambon City. Public service quality reflects the government’s capacity to fulfill community needs and expectations, particularly in waste management services that directly affect environmental cleanliness, public health, and community satisfaction. Methodology: This research employed a quantitative survey approach involving employees directly engaged in waste management services. Data were collected through structured questionnaires using a five-point Likert scale to measure work discipline, employee performance, and public service quality. Instrument validity and reliability were tested prior to analysis. The data were analyzed using descriptive statistics and multiple linear regression, supported by classical assumption tests to ensure the reliability of the regression model. Main Findings: The results show that work discipline has a positive and significant effect on public service quality. Employee performance also has a positive and significant effect. Simultaneously, both variables significantly influence service quality with a strong coefficient of determination. Disciplined behavior and optimal performance substantially improve reliability, responsiveness, assurance, empathy, and tangible aspects of public services. Novelty/Originality of this study: This study provides an integrated quantitative analysis of discipline and performance as simultaneous determinants of service quality in the municipal waste management sector, offering empirical evidence to strengthen citizen-oriented local governance.
Copyright (c) 2026 Tri Hemat Br Manurung, Pieter Sammy Soselisa, Julia Theresia Patty
Public Service Effectiveness and Taxpayer Satisfaction in a Social Governance Perspective
Purpose of the study: This study aims to analyze the effect of service effectiveness on taxpayer satisfaction at the Regional Revenue Agency of Maluku Province, specifically in Motor Vehicle Tax payment services at One-Stop Administration Services Office Waihaong Ambon. The research positions taxpayer satisfaction not only as an administrative performance indicator but also as a reflection of governance quality, institutional legitimacy, and the relational dynamics between government and citizens within a decentralized public administration framework. Methodology: This study employed a quantitative survey approach involving taxpayers who directly accessed Motor Vehicle Tax payment services. Respondents were selected using an incidental sampling technique based on their direct service experience. Data were collected through structured Likert-scale questionnaires measuring service effectiveness (service speed, procedural accuracy, clarity of information, accessibility, and officer professionalism) and taxpayer satisfaction. Instrument validity and reliability tests were conducted prior to analysis. Data were analyzed using descriptive statistics and simple linear regression with SPSS software, including hypothesis testing (t-test) and coefficient of determination (R²). Main Findings: The findings indicate that service effectiveness has a positive and statistically significant effect on taxpayer satisfaction. The regression results demonstrate that improvements in service speed, procedural clarity, accessibility, and officer professionalism directly increase satisfaction levels. The coefficient of determination shows that service effectiveness explains a substantial proportion of variance in taxpayer satisfaction. These results confirm that effective public service delivery not only enhances citizen satisfaction but also strengthens public trust, perceptions of administrative fairness, and institutional legitimacy in regional tax administration. Novelty/Originality of this study: This study contributes new empirical evidence from an archipelagic regional context in eastern Indonesia by integrating a quantitative service effectiveness model with a social governance perspective. Unlike prior studies that primarily emphasize technical service quality dimensions, this research conceptualizes taxpayer satisfaction as an indicator of institutional trust and governance legitimacy. The study enriches public administration literature by demonstrating how frontline service performance influences broader governance outcomes within decentralized regional tax systems.
Copyright (c) 2026 Sarah Ayu Hutahaean, Mohamad Arsad Rahawarin, Pieter Sammy Soselisa
The Influence of Public Service Quality in the Health Sector on Public Satisfaction at the Lateri Village Community Health Center, Baguala District, Ambon City
Purpose of the study: This study aims to analyze the effect of public service quality in the health sector on community satisfaction as service users at the Lateri Village Community Health Center, Baguala District, Ambon City. From a public administration perspective, healthcare services are positioned as an integral part of public service delivery, which constitutes the government’s responsibility in fulfilling citizens’ basic rights and in promoting responsive and accountable governance. Methodology: A quantitative explanatory design was employed using simple linear regression analysis. Data were collected from 80 service users through a structured questionnaire based on a five-point Likert scale. Service quality indicators were adapted from established healthcare quality frameworks and reinterpreted within a public service governance perspective. Statistical analysis was conducted using SPSS after validity, reliability, and classical assumption testing. Main Findings: The findings indicate that public healthcare service quality has a positive and significant effect on community satisfaction. Improvements in accessibility, efficiency, humane interaction, and service reliability contribute to more favorable citizen evaluations of public service performance. These results suggest that service quality functions not only as an operational standard but also as a governance mechanism that shapes public trust and institutional legitimacy at the local level. Novelty/Originality of this study: This study provides empirical contributions to the development of public administration by integrating health service quality dimensions into a public service analysis framework. It enriches the social science literature, particularly in the study of public service quality and community satisfaction in primary healthcare services. Furthermore, the study offers practical implications for improving the performance of public sector organizations, especially Community Health Centers (Puskesmas) as public service providers in eastern Indonesia.
Copyright (c) 2026 Elisabet Saurma Sidabutar, Zainal Abidin Rengifurwarin, Pieter Sammy Soselisa
Infrastructure and Paramedic Competence in Enhancing Community Satisfaction: Implications for Public Health Service at Rumah Tiga Community Health Center, Ambon
Purpose of the study: This study aims to examine whether facilities and infrastructure, as well as the competence of health workers, influence community satisfaction at Puskesmas Rumah Tiga in Ambon City Methodology: The study uses a quantitative explanatory approach. Data were collected through questionnaires distributed to 50 patients who received services at Puskesmas Rumah Tiga during the research period. Respondents were selected using accidental sampling, based on their availability at the time of data collection.The questionnaire measured three variables: facilities and infrastructure, health workers’ competence, and community satisfaction. All items were assessed using a five-point Likert scale. The data were analyzed using multiple linear regression with SPSS to determine both partial and simultaneous effects of the independent variables on community satisfaction. Main Findings: These findings make an important contribution to social science by demonstrating how the quality of physical resources and the competence of health workers shape community perceptions of public services. From a social and policy perspective, the results underscore the need for simultaneous investment in infrastructure and human resource development to enhance health service performance, strengthen public governance, and promote inclusive social development through responsive and citizen-oriented service delivery Novelty/Originality of This Study: This study provides empirical evidence from a primary healthcare center in Ambon City, Maluku Province. Research examining similar variables has mostly been conducted in western Indonesia, particularly in Java and Sumatra. Studies focusing on eastern Indonesian urban contexts remain relatively limited.The findings highlight the importance of improving both service facilities and staff competence to enhance community satisfaction. For local health administrators and policymakers, the results suggest that efforts to strengthen infrastructure should be accompanied by continuous improvement of professional competence among health workers.
Copyright (c) 2026 Sindy Erawaty Simamora, Normawati Normawati, Hengky Virgo Richardo Pattimukay
Teaching and Advocating Green Skills for Students as Social Agents: Sustainability Education Practices of Public-School Teachers at the Secondary Level
Purpose of the study: The study explores how public secondary teachers teach and advocate green skills for students, highlighting the need for promoting sustainable living and economies in the future. Methodology: Using the descriptive-survey design of quantitative research, eighty-six (86) teachers in public secondary schools in a province in the Philippines are surveyed using a questionnaire with a validity index of 0.98 (excellent) and reliability index of 0.962 (excellent). The gathered data are then analyzed using mean, standard deviation, and t-test. Main Findings: The findings show that public secondary school teachers emphasize immersive, participatory, and interdisciplinary learning when teaching green skills into their classroom practices, revealing the importance of green skills as integral soci-environmental competencies. However, they still need to provide holistic and comprehensive support for developing these skills outside of the classroom. To ensure a more thorough approach to fostering green skills in students, the curriculum can be enhanced to include sustainable development and environmental literacy, and teachers can get professional development to improve their ability to work with organizations and institutions. The study reveals a discrepancy between the actual teaching of green skills and their advocacy, calling for an intensive and sustainable approach to strengthening academic integration as well as sustainable community practice in green education. Novelty/Originality of this study: The study contributes to the body of knowledge by examining the extent to which teaching and advocating green skills can lead to improved teacher professional development initiatives and partnerships for sustainable development, thereby bridging the gap between theoretical frameworks and practices.
Copyright (c) 2026 Arlene A Zabala, Ryan R Pecson
The Effect of Service Quality and Atmosphere on Revisit Intention to Klewer Market a Social Economic
Purpose of the study: This study aims to determine the effect of service quality and atmosphere on the intention to revisit Klewer Market in Surakarta City amidst digital competition with the ease of online fahion purchases that have changed consumer behavior and decreased visits to physical markets. Methodology: This study used quantitative methods with 100 respondents who had visited in the last six months. Data collection techniques were conducted through surveys, while data analysis techniques used descriptive or inferential statistical analysis. All data were processed using SPSS version 25 software to ensure the accuracy of the test results. Main Findings: The results show that service quality and atmosphere have a significant partial and simultaneous effect on the intention to revisit. As a social space, traditional markets facilitate community interaction activities. Service quality and atmosphere that support these activities are crucial for the sustainability of this social institution. Novelty/Originality of this study: This study offers a new perspective by repositioning traditional markets not only as economic entities, but also as dynamic social spaces. Its novelty lies in the integration of service quality and atmosphere as stimulants for community social activities, which are key to the sustainability of social institutions amid modernisation.
Copyright (c) 2026 Muhammad Ilham Masyary, Darsono, Kurniawati Darmaningrum
The Influence of the Utilization of the PLN Mobile Application on Customer Satisfaction in Ambon City
Purpose of the study: This study aims to examine the effect of PLN Mobile application utilization on customer satisfaction in Ambon City, with a specific focus on user experiences in Poka Village as part of evaluating local-level e-Government implementation. Methodology: This study employed a quantitative associative approach using a structured questionnaire with a five-point Likert scale. Data were collected from 96 PLN Mobile users through purposive sampling. Statistical analysis was conducted using SPSS, including descriptive statistics, classical assumption tests, simple linear regression, t-test, and coefficient of determination analysis. Main Findings: The results indicate that PLN Mobile utilization has a significant and positive effect on customer satisfaction. Regression analysis shows a strong positive relationship between variables, with PLN Mobile utilization explaining 52% of the variance in customer satisfaction, confirming the effectiveness of digital public services. Novelty/Originality of this study: This study provides localized empirical evidence from eastern Indonesia, a region underrepresented in prior research. By focusing on community-level experiences in Ambon City, it enriches e-Government literature and offers practical insights for improving digital public service delivery in regional and developing contexts.
Copyright (c) 2026 Vivi Varisa Achmad, Pieter Sammy Soselisa, Hengky Virgo Richardo Pattimukay
Social Loyalty Behavior in Digital Banking Usage: The Role of E-Service Quality, E-System Quality, and Social Trust
Purpose of the study: The purpose of this study is to examine the effect of e-service quality, e-system quality, and e-trust on e-loyalty among users of the Wondr By BNI digital banking application in Surakarta, using a quantitative approach and multiple linear regression analysis. Methodology: This study employed a quantitative survey method using a structured questionnaire based on a five-point Likert scale. Data were collected from 160 Wondr By BNI application users in Surakarta. Multiple linear regression analysis was conducted using IBM SPSS Statistics version 23 to examine the relationships among variables. Main Findings: The results indicate that e-service quality, e-system quality, and e-trust have positive and significant effects on e-loyalty among Wondr By BNI application users. E-trust shows the strongest influence on e-loyalty. Simultaneously, the three variables significantly affect e-loyalty, with an adjusted R² value of 0.710, indicating substantial explanatory power of the model. Within the digital social context, these results emphasize the crucial role of public trust in strengthening long-term user relationships with digital banking platforms. Furthermore, enhanced e-loyalty has broader socio-economic implications, as it supports sustainable digital banking adoption, promotes financial inclusion, and reinforces public confidence in the digital financial ecosystem. Novelty/Originality of this study: This study offers early empirical evidence on user e-loyalty toward the newly launched Wondr By BNI application, released in July 2024, by specifically examining e-system quality, e-service quality, and e-trust in the Surakarta region. It contributes new regional insights by integrating system quality, service quality, and trust to explain user loyalty in emerging digital banking adoption contexts.
Copyright (c) 2026 Noviana Indriastuti, Kurniawati Darmaningrum, Atik Lusia
Pre-service Teachers’ Language Sensitivity Experiences and Endeavors During Internship Program: Insights for Character and Social Education
Purpose of the study: What teachers say in class affects learners' behaviours and understanding. As a harbinger of equitable and transformative education, teachers are mandated to promote sensitivity and inclusivity, making it imperative to conduct studies contextualizing preparatory practices to equip future teachers (pre-service teachers) in fostering inclusive education and social inclusion as part of their internship program. Methodology: The study examines the challenges experienced, strategic measures applied, and instructional resources utilized by pre-service teachers in promoting language sensitivity practices among public secondary schools during their student teaching program through the lens of descriptive qualitative (exploratory study) research. Fifteen (15) pre-service teachers acting as team leaders in their respective schools in the City of Balanga and Bataan, Philippines, handling Grades 7 to 10 students, are purposively selected as key informants for the interview. Upon validation of the research instrument, data gathering commenced, assuring compliance with stringent research protocols (i.e., anonymity, consent, and data confidentiality). Thematic analysis, proposed by Braun and Clarke (2006), is employed for the data analysis. Main Findings: The findings reveal that teaching language sensitivity faces key challenges, including a lack of awareness, peer influence, and the normalization of insensitive language. Such challenges may implicate character education initiatives, specifically in catapulting the roles of student-teachers as agents of social value formation. However, strategies to address such challenges are evident, such as vocabulary building, creating safe learning environments, and experiential learning. Instructional resources range from visual aids and reflective writing to multimedia resources and interactive activities. Novelty/Originality of this study: The study posits novelty in its approach in contextualizing language sensitivity endeavors through the lens of pre-service teachers to intensify technical assistance during their internship program
Copyright (c) 2026 Ryan Pecson, Normita Lugtu
Corporate Social Responsibility Disclosure as a Social Legitimacy Mechanism and Profitability on Mining Firm Value 2021-2024
Purpose of the study: This study investigates the effect of corporate social responsibility disclosure as a social legitimacy mechanism and profitability on firm value in the mining industry. Methodology: This research employs secondary data derived from annual financial statements and sustainability reports of mining companies listed on the Indonesia Stock Exchange. A causal associative quantitative approach with purposive sampling was utilized. Data analysis involved multiple linear regression, classical assumption testing, and descriptive statistical analysis, processed using IBM SPSS Statistics software. Main Findings: The results show that corporate social responsibility disclosure has a positive and statistically significant effect on firm value in the mining sector. In contrast, profitability does not have a significant partial effect on firm value. However, when examined simultaneously, corporate social responsibility disclosure and profitability jointly have a significant influence on firm value. Novelty/Originality of this study: This study offers originality by examining corporate social responsibility disclosure based on the Global Reporting Initiative Standards 2021 as a mechanism of social legitimacy in explaining firm value in the mining sector. Using recent panel data from 2021 to 2024 in Indonesia, the findings demonstrate that corporate social responsibility disclosure plays a more decisive role than profitability in shaping firm value, particularly in industries with high social and environmental exposure.
Copyright (c) 2026 Intan Riyani Fatimah, Syahriar Abdullah, Supartini Supartini, Susilaningtyas Budiana Kurniawati
Sustainability Signaling and Firm Value: Carbon Emission Disclosure and Environmental Performance Ratings in Shaping Firm Value in Indonesia
Purpose of the study: This study aims to analyze the effect of carbon emission disclosure and the environmental performance ratings of the corporate environmental performance rating program on firm value, both partially and simultaneously, in companies listed on the Indonesia Stock Exchange for the period 2022–2024. Methodology: This study employs a quantitative causal-comparative approach using secondary data from corporate and regulatory disclosures. Carbon emission disclosure is treated as a form of corporate social accountability, reflecting firms’ responses to environmental expectations. Firm value is measured using Tobin’s Q, while environmental performance is represented by the environmental performance ratings, which function as a public policy instrument implemented by the Indonesian government. Statistical analysis is used to examine how public regulation shapes market responses to corporate environmental accountability. Main Findings: The results indicate that carbon emission disclosure does not have a significant effect on firm value. The environmental performance have a negative and significant effect on firm value. Simultaneously, carbon emission disclosure and the environmental performance ratings do not have a significant effect on firm value, indicating that environmental information is not yet a major consideration for investors. Novelty/Originality of this study: This study offers novelty by re-examining the effect of carbon emission disclosure and the environmental performance ratings on firm value using the most recent data from the 2022–2024 period. It assesses whether environmental aspects have been utilized by investors as signals in firm valuation and provides empirical contributions to environmental accounting literature and the formulation of sustainable business policies.
Copyright (c) 2026 Linda Dwi Puspita Sari, Syahriar Abdullah, Supartini Supartini, Susilaningtyas Budiana Kurniawati
Managerial Decisions and Organizational Policies in Shaping Profitability of Food and Beverage Companies
Purpose of the study: This study aims to analyze the impact of production costs, marketing expenses, and sales volume on the profitability of food and beverage companies listed on the Indonesia Stock Exchange during the period from 2021 to 2024, both individually and collectively. Methodology: This research employs a quantitative approach using causal associative research methods. The data utilized consists of secondary data acquired from the annual financial reports of companies in the food and beverage subsector listed on the Indonesia Stock Exchange and the official websites of these companies. The selection of samples in this study utilizes the purposive sampling method. Data analysis was carried out utilizing multiple linear regression with the assistance of SPSS software version 27. Main Findings: The research results indicate that production costs have a significant impact on the profitability of the company. Marketing expenses have been shown to have a significant impact on the profitability of a company. The sales volume also has a significant impact on the company's profitability. At the same time, production costs, marketing costs, and sales volume together have a significant impact on the profitability of companies in the food and beverage subsector that are listed on the Indonesia Stock Exchange. Novelty/Originality of this study: The originality of this study is found in the application of a ratio-based measurement approach for production costs and marketing expenses, as well as the use of asset turnover ratios as a proxy for sales volume. This approach aims to reduce bias from differences in company size, thereby enhancing the accuracy of the test results. In addition, this research presents the latest empirical evidence from the post-pandemic period within the food and beverage industry in Indonesia.
Copyright (c) 2026 Audita Karisma Jati, Syahriar Abdullah
Corporate Governance, Firm Size, and Organizational Performance: Evidence From Indonesia’s Energy Sector
Purpose of the study: The main purpose of this study is to examine the relationship between corporate governance, firm size, and financial performance. Methodology: This study employs a quantitative research approach using secondary data obtained from annual reports and audited financial statements of energy companies listed on the Indonesia Stock Exchange. The sample was selected through purposive sampling, and the data were analyzed using multiple linear regression with SPSS. Main Findings: The results indicate that the audit committee has a significant relationship with financial performance, while managerial ownership, institutional ownership, and firm size do not show a significant relationship. Simultaneously, corporate governance and firm size are not significantly associated with financial performance. Research Novelty/Originality: This study contributes to the governance literature by examining corporate governance mechanisms as institutional and organizational structures within the Indonesian energy sector during the 2021–2024 period, providing recent empirical evidence amid economic uncertainty and energy transition dynamics.
Copyright (c) 2026 Nadiya Nur Rahma Fatikha, Syahriar Abdullah
Entrepreneurship Education and Business Students’ Entrepreneurial Intention: Implications for Social Science Education
Purpose of the study: This study investigates the influence of entrepreneurship education on the entrepreneurial intention of college business students at Kalinga State University. The research examined students’ perceptions of four dimensions of entrepreneurship education: entrepreneurial university climate, entrepreneurship curricula, entrepreneurial knowledge, and entrepreneurial skills. Methodology: This study employed a quantitative research approach, particularly a descriptive–correlational design. Data were collected from 48 graduating Bachelor of Science in Entrepreneurship students using total population sampling. A standardized questionnaire with established validity and reliability was administered to gather responses from the students. Main Findings: Entrepreneurial knowledge (M = 4.38, SD = 0.575) and entrepreneurship curricula (M = 4.32, SD = 0.653) received the highest ratings, followed by entrepreneurial skills (M = 4.24, SD = 0.657). Entrepreneurial university climate, while rated lowest, still obtained a positive evaluation (M = 4.01, SD = 0.740). Entrepreneurial intention was likewise high (M = 4.28, SD = 0.690), reflecting strong entrepreneurial aspirations among students. Pearson correlation analysis revealed that entrepreneurship curricula (r = 0.443, p = 0.002) and entrepreneurial skills (r = 0.431, p = 0.002) were significantly and positively associated with entrepreneurial intention. In contrast, the entrepreneurial university climate and entrepreneurial knowledge were not statistically significant. Novelty/Originality of this study: Previous studies primarily examined entrepreneurship education as a single construct influencing entrepreneurial intention. The author has not found research that simultaneously tests entrepreneurial university climate, curricula, knowledge, and skills within Economic Education and social learning frameworks. This study integrates these dimensions to explain how educational processes shape economic behavior and entrepreneurial intention.
Influencers’ Impact on Moral Degradation of Betawi Generation Alpha in Shaping Pancasila Character Values
Purpose of the study: This study aims to analyze the impact of social media influencers on the moral degradation of Betawi Generation Alpha and its implications for shaping character based on Pancasila values. Methodology: This research employed a qualitative design using a phenomenological approach. Data were collected through in-depth interviews, classroom and social observations, and documentation. Informants consisted of five Generation Alpha children, two teachers, two parents, and two community leaders selected through purposive and snowball sampling techniques. Data analysis followed the interactive model proposed by Miles and Huberman. Main Findings: The findings reveal that social media influencers exert a substantial influence on the character development of Betawi Generation Alpha. Early exposure to digital technology, intensive social media use, and limited parental supervision position influencers as prominent role models in children’s daily lives. Consequently, there is a noticeable decline in religious commitment, moral and ethical conduct, responsibility, national (Pancasila) values, and Betawi socio-cultural identity, as reflected in changes in behavior, language patterns, discipline, and cultural awareness. Novelty/Originality of This Study:This study contributes novel insights by contextualizing the influence of social media influencers within Betawi local culture and Pancasila-based character education. It highlights the interaction between digital exposure, moral internalization failure, and the erosion of local cultural values, offering an integrated perspective that enriches current discussions on character education in the digital era.
Copyright (c) 2026 Anastya Basyith Ad Dauwi, Evi Dalilah, Ella Yanova, Mercynda Putri, Yohamintin Yohamintin
Preventive Character Education Strategies against the Negative Impact of Social Media Influencers on the Betawi Alpha Generation
Purpose of the study: This study focuses on the influence of social media influencers on Generation Alpha within the Betawi community, aiming to examine how digital media exposure shapes children’s moral values, communication ethics, and cultural identity in traditional societies facing rapid digital globalization. Methodology: This study employed a qualitative research methodology using a phenomenological approach to explore participants’ lived experiences and perspectives. Data were collected through in-depth interviews and participant observations conducted in several Betawi communities and schools. This approach enabled a comprehensive understanding of how influencer-driven digital content affects communication practices, behavioral norms, and the internalization of moral values within the Betawi socio-cultural context Main Findings: The findings indicate that exposure to influencer-generated content has contributed to shifts in moral reasoning, communication ethics, and cultural awareness among Generation Alpha. Children tend to adopt informal communication styles, reduced respect-based interaction patterns, and value orientations that differ from traditional Betawi norms. These changes are shaped by digital social environments, family mediation, and peer interactions, reflecting broader transformations in social behavior in the digital era. From a social studies perspective, these findings imply the need to integrate character education that emphasizes ethical communication, cultural literacy, and critical media awareness into learning practices. Social studies education can serve as a strategic space to strengthen students’ moral judgment and cultural identity amid ongoing digital influences Novelty/Originality of this study: This study offers originality by foregrounding the role of influencers and digital content creators in shaping character values, communication ethics, and cultural identity among Generation Alpha within a specific indigenous cultural context. By situating the analysis within Betawi society, the study contributes new insights into culturally grounded character education strategies in the field of social science education.
Copyright (c) 2026 Evi Dalilah, Anastya Basyith Ad Dauwi, Ella Yanova, Mercynda Putri, Yohamintin Yohamintin
Analysis of DigiDes Use and Community Satisfaction in Halong Village: Public Service and Local Governance Perspective
Purpose of the study: This study aims to analyze how the use of the DigiDes digital village service application influences community satisfaction in Negeri Halong, Baguala District, Ambon City. Methodology: This study employed a quantitative approach using a structured questionnaire distributed to DigiDes users. Data were processed using the IBM SPSS Statistics 25 software, utilizing validity tests, reliability tests, descriptive analysis, and simple linear regression to measure the influence of the application on community satisfaction. Main Findings: The results showed that the use of the DigiDes application has a positive and significant influence on community satisfaction, particularly in terms of service efficiency, accessibility, and accuracy. Increased use of DigiDes corresponds to higher satisfaction levels, indicating strong community acceptance of digital public services. These findings suggest improvements in village governance through more transparent and responsive services, strengthened state–citizen relations, and ongoing digital-based social transformation at the village level. Novelty/Originality of this study: This study provides new insights into how digital village service applications operate in small-scale community settings, specifically in Negeri Halong. It contributes to the development of knowledge on grassroots digital governance and demonstrates how localized digital innovations can enhance service quality and citizen satisfaction in rural and semi-urban Indonesian contexts.
Copyright (c) 2026 Jefri Wael, Pieter Sammy Soselisa, Iriane Sosiawaty Ponto
Bureaucratic Behavior, Service Infrastructure, and Community Satisfaction in Public Services: Evidence from Population Administration Services in Ambon City, Indonesia
Purpose of the study: This study aims to determine the influence of bureaucratic behavior and facilities-infrastructure on community satisfaction in population administration services at the Department of Population and Civil Registration of Ambon City. Methodology: This study employed a quantitative survey approach involving community members who had directly accessed population administration services at the Department of Population and Civil Registration of Ambon City as the research subjects. Data were collected using structured Likert-scale questionnaires designed to measure bureaucratic behavior, service facilities–infrastructure, and community satisfaction, with instrument validity and reliability tested prior to analysis. The collected data were analyzed using SPSS software through descriptive statistics and multiple linear regression analysis to examine the relationships and influence among variables, supported by classical assumption tests (normality, multicollinearity, heteroskedasticity, and autocorrelation) to ensure the reliability and robustness of the regression model. Main Findings: The study concludes that bureaucratic behavior and service facilities–infrastructure play a crucial role in shaping community satisfaction with population administration services. These findings imply that public policy should prioritize not only infrastructural improvements but also bureaucratic professionalism, transparency, and responsiveness to strengthen public trust. The study contributes to public administration scholarship by emphasizing social satisfaction as a key indicator of effective and citizen-oriented public service delivery. Novelty/Originality of this study: This study offers a new integrated analysis that simultaneously examines bureaucratic behavior and facilities-infrastructure in the context of population administration services in Ambon City. It contributes to existing knowledge by presenting localized empirical evidence and highlighting the combined influence of human and structural service components on public satisfaction.
Chiquitita Anastasya Bernadine Suripatty
Copyright (c) 2026 Chiquitita Anastasya Bernadine Suripatty, Iriane Sosiawaty Ponto, Julia Theresia Patty
Impact of Job Satisfaction and Organizational Culture on Service Quality in Central Maluku Regency
Purpose of the Study: This study aims to examine the influence of job satisfaction and organizational culture on improving service quality at the Investment and One-Stop Integrated Service Office of Central Maluku Regency. The focus is to determine which internal factors significantly drive better public service quality. Methodology: The study applies a quantitative approach using a survey method. Data were collected with structured questionnaires from 38 employees for the independent variables and 100 service users for service quality. Multiple regression analysis and hypothesis testing were performed using SPSS software to evaluate variable relationships. Main Findings: The results show that all independent variables collectively have a significant effect on service quality. However, partial testing indicates that only job satisfaction has a positive and significant impact on service quality. Employee performance shows a negative and non-significant effect, while organizational culture does not significantly influence service quality improvement at the Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu the Investment and One-Stop Integrated Service Office of Central Maluku Regency. Novelty/Originality of this Study: This study highlights the contrasting effects of internal organizational factors on public service quality by showing that job satisfaction is the only significant driver. The finding provides new insight into prioritizing human resource policies in public service institutions where organizational culture and employee performance may not directly enhance service outcomes.
Copyright (c) 2025 Edward Teubun, Hendry Selanno, Elake Nataniel
Building Cultural Resilience and Societal Value: A Socio-Educational Analysis of Creative Entrepreneurship in the Indonesian Music Industry
Purpose of the study: This study aimed to explain the role of Rafi Record within Indonesia’s music industry and its contributions to economic, cultural, and educational development. Methodology: Using a qualitative descriptive approach, data were collected through participatory observation, in-depth interviews, and documentation analysis. Rafi Record was deliberately chosen as the object of research located in Kediri City, East Java The research subjects include the founder (who also serves as managing director), musicians, vocal trainers, technical staff (arrangers, sound engineers, editors), and administrative employees involved in daily operations. Main Findings: The study reveals that Rafi Record has successfully transformed a music hobby into a multifaceted creative business encompassing production, entertainment, education, digital marketing, and intellectual property management. The transition from compact disc sales to digital distribution through YouTube and Instagram demonstrates adaptive entrepreneurship amid technological disruption. The findings highlight how micro-scale creative industries can achieve resilience and innovation by integrating cultural identity, digital literacy, and entrepreneurial management. Novelty/Originality of this study: This research contributes to the literature on creative economy and music entrepreneurship by emphasizing digital transformation and education-based business diversification as key drivers for sustainability in creative industries.
Copyright (c) 2026 Mochamad Muchson, Hariyono Hariyono
Multidimensional Tourism Development Strategy as a Driver of the Creative Economy: A Study of the Pahlawan Street Center Area in Madiun City
Purpose of the study: This study aims to (1) explore multidimensional tourism development strategies in the Pahlawan Street Center Area as a driver of the creative economy. (2) Examine the role of stakeholders in designing multidimensional tourism development strategies that have an impact on the creative economy. (3) Analyze the potential of multidimensional tourism in Pahlawan Street Center in supporting the development of the creative economy. (4) Social learning and cultural awareness in multidimensional tourism development. (5) Community empowerment and creative economy education. (6) Integration of multidimensional tourism and local policies as a pedagogical model. Methodology: This research uses descriptive qualitative research, data collection using non-participant observation, semi-structured interviews with 12 informants, and documentation. Data analysis uses reduction, data presentation, and conclusion drawing, while data validity uses source and method triangulation. Main Findings: The multidimensional tourism development strategy in Pahlawan Street Center is carried out through the organization of events, the formation of the Creative Economy Committee, Kawista, Dekranasda, and MSME Stands with synergy between stakeholders as planners and executors. This tourism potential supports the creative economy, cultural preservation, the formation of city identity, and multicultural education. In addition, community empowerment and creative economy education encourage independence, entrepreneurship, economic equality, and create a sustainable development model based on local policies and socio-cultural resilience. Novelty/Originality of this study: This study explores multidimensional tourism as a driver of the creative economy. The role of stakeholders and the potential of creative economy products. Social learning and cultural awareness. Community empowerment and creative economy education. The integration of multidimensional tourism and local policies as a pedagogical model.
Copyright (c) 2025 Malik Ibrahim, Nuril Endi Rahman, Fajar Istikhomah; Siti Komala Mutiara
A Linguistic Odyssey toward Employability: A Tracer Study of the Academic and Professional Development Pathways of AB English Language Graduates
Purpose of the study: This study aims to analyze graduates' demographic profiles, employment status, skills application, and satisfaction dimensions related to leadership, communication, management, and personal development, by situating these outcomes within broader socio-educational expectations about employability and workforce readiness. Methodology: Using a descriptive research design and complete enumeration, data were collected through an online survey administered via Google Forms. The variables included age, gender, civil status, year of graduation, employment status, job position, salary range, and reasons for unemployment. Descriptive statistics were employed to examine patterns in employment conditions, skill utilization, and job satisfaction. Main Findings: Most respondents were 22–35 years old, female, single, and recent graduates (2024). Most graduates were employed, while others pursued further studies, reflecting diverse post-graduation pathways. Employed respondents commonly held contractual or regular positions, with monthly earnings ranging from ₱10,000 to ₱20,000. Communication, critical thinking, and problem-solving skills were identified as essential competencies in the workplace. Salaries and benefits were the most influential factors in job acceptance and retention. While graduates reported overall job satisfaction, they highlighted the need for improved workplace communication, clearer feedback mechanisms, and enhanced opportunities for personal and professional development. Novelty/Originality of this study: This study provides one of the limited tracer-based analyses focusing specifically on AB English Language graduates in the Philippine context. Beyond documenting employment outcomes, it underscores the social significance of tracer studies in evaluating higher education’s responsiveness to labor market realities and graduates’ socio-economic integration. The findings offer evidence-based insights for curriculum enhancement—particularly through project-based learning and qualitative, skills-oriented pedagogies—to strengthen graduate preparedness, career mobility, and long-term professional sustainability.
Copyright (c) 2026 Russel Jim J Yongque, Donnie M Tulud, Mirasol O Verona, Orfelina M Ajero, Estella B Barbosa, Elangbai B Dimasingkil, Lloyd Anton Von M Colita
Understanding and Readiness of Tourism Village Managers in Alamendah: A Study on Accommodating Special Dietary Needs of Tourists
Purpose of the study: The aim of this study is to examine the level of understanding and readiness of the management of Alamendah Tourism Village in accommodating tourists with special dietary requirements. These requirements include dietary restrictions based on religion, food allergies, intolerances, and various lifestyle-based diets. Methodology: The research method employed is a qualitative research method with a descriptive approach. Data collection techniques involved interviews with several managers of Alamendah Tourism Village, including the chairman, secretary, treasurer, and tour guides of Alamendah Tourism Village. Main Findings: The research results indicate that the managers of Alamendah Tourism Village understand and are prepared to accommodate tourists with various types of special dietary needs. However, there are still limitations in the menu items served, as they do not use ingredients prohibited in Islam, such as pork, alcohol, and others, since Alamendah Tourism Village operates under the concept of halal tourism. Novelty/Originality of this study: This study contributes to the literature on community-based tourism by addressing an underexplored aspect: tourists special dietary requirements. It examines the understanding and preparedness of Alamendah Tourism Village managers in accommodating diverse dietary needs, thereby providing practical insights for inclusive tourism management. The findings advance knowledge on integrating visitor dietary preferences into sustainable rural tourism development and community empowerment strategies.
Copyright (c) 2025 Zakiyah Nur Sholihah, Elly Malihah, Rini Andari
Evolving Teacher Roles in Artificial Intelligence-Driven Learning: A Phenomenological Study in Social Studies Education
Purpose of the study:This study examined how Araling Panlipunan (Social Studies) teachers perceive and experience the integration of Artificial Intelligence in their instructional practice, focusing on public secondary schools in Matalam, Cotabato to capture localized insights on digital adaptation in rural contexts. Methodology: Using a phenomenological qualitative design, purposively selected teachers were interviewed through semi-structured conversations to explore their lived experiences with Artificial Intelligence tools, and thematic analysis was applied to identify recurring patterns in their narratives. Main Findings: Findings revealed that teachers view Artificial Intelligence as a helpful and efficient instructional assistant, particularly in lesson planning, content enrichment, and generating teaching strategies that support engagement and provide diverse, updated resources. Despite these advantages, teachers emphasized AI’s limitations in addressing students’ emotional and social needs, concerns about content accuracy, and challenges related to technical access and reliability. The discussion highlights that while Artificial Intelligence is perceived as a valuable supplement to teaching, it cannot replace the essential human capacities of creativity, discernment, ethical judgment, and contextual understanding that underpin effective instruction. Novelty/Originality of this study: The study underscores the need for context-sensitive professional development, clearer institutional guidelines, and supportive infrastructure to ensure that Artificial Intelligence strengthens rather than undermines teacher agency and the human dimension of Social Studies education.
Copyright (c) 2026 Isaac Deonwel Falcis, Maricar Juaneza
The Principal's Leadership Model in Integrating Islamic Values ​​into School Culture at Imelda Vocational School, Medan
Purpose of the study: This study investigates how transformative school leadership integrates character values into the school culture of Imelda Health Vocational School Medan through ethno-social pedagogical practices. The main objective is to analyze the principal’s leadership model and its contribution to strengthening character formation grounded in the school’s socio-cultural context. The study is based on the premise that school leadership extends beyond administrative duties toward shaping a value-oriented educational ecosystem. Methodology: A qualitative design was employed using in-depth interviews, participatory observation, and document analysis. Data were processed through Miles and Huberman’s interactive analysis model consisting of data reduction, data display, and conclusion drawing. Main Findings: The findings reveal two interconnected dimensions of leadership practice. First, the managerial dimension includes policy development, standard operating procedures, human resource capacity-building, the teaching factory curriculum, and evaluation systems that embed character-oriented principles. Second, the cultural and ethical dimension is demonstrated through the leader’s moral exemplarity, consistent ethical conduct, and humanistic disciplinary narratives. Together, these practices cultivate a shared cultural habitus that reinforces character development and strengthens the school’s socio-pedagogical environment. Novelty/Originality of this study: This study proposes an integrative framework of transformative leadership that blends managerial system design with socio-cultural character formation. The model contributes to character education policy and implementation by demonstrating how socio-cultural values can shape school culture and guide value-based decision-making. It adds to contemporary scholarship by linking transformative leadership, character formation, and ethno-social pedagogy within vocational education.
Copyright (c) 2025 Muhammad Daud, Hadi Saputra Panggabean
Islamic Religious Education Teachers' Strategies in Improving the Al-Qur'an Learning Achievement of Grade XI Students at the Binjai State Islamic Senior High School
Purpose of the study: The study also aims to demonstrate how Qur’anic instructional strategies contribute to shaping students’ discipline, responsibility, cooperation, empathy, and spiritual awareness as essential elements of Character Education. Methodology: This research employs a descriptive qualitative approach. The participants include Islamic Religious Education teachers of Grade XI, with the primary focus placed on the pedagogical strategies they implement. Data were collected through classroom observations, in-depth interviews with teachers, school leaders, and students, and documentation of lesson plans, classroom activities, and assessment records. Data analysis followed Miles and Huberman’s interactive model, involving three stages: data reduction, data display, and conclusion drawing. Main Findings: The findings reveal that teachers implement several transformative learning strategies, including differentiated instruction, peer teaching, digital media integration, and motivational reinforcement. These strategies effectively meet students’ diverse learning needs and significantly improve their Qur’anic recitation performance, tajwid accuracy, and memorization ability. Beyond academic outcomes, these approaches foster crucial social character values such as discipline, collaboration, empathy, perseverance, and responsibility. They also nurture students’ respect for the Qur’an as both a moral compass and a spiritual foundation. Novelty/Originality of this study: This study provides empirical evidence that adaptive and transformative pedagogical strategies within Islamic Religious Education can simultaneously enhance Qur’anic learning outcomes and strengthen socio-moral character formation. Its originality lies in demonstrating how the integration of traditional teaching methods with modern instructional innovations contributes to academic achievement as well as the development of essential moral, social, and spiritual values. The research thus offers a meaningful contribution to contemporary discourse on Character Education in Islamic schooling.
Copyright (c) 2025 Ibnu Jarot Jauhari, Hadi Saputra Panggabean